Privacy Policy – Electrum Games

Welcome to Electrum Games ("we", "us", or "our"). This Privacy Policy explains how information about you is collected, used, and disclosed when you visit our website at https://electrum-games.com/, download or play our mobile video games, or otherwise communicate with us.

1. Information We Collect

Depending on how you interact with our services, we may collect information in several ways:

Information You Provide to Us Directly: Information submitted voluntarily via our contact form (such as your name, email address, and the contents of your message).
Device and Technical Information: Automatically collected data including device model, operating system version, screen resolution, mobile network information, language settings, and unique device identifiers.
Usage and Gameplay Information: Information about gameplay sessions, features interacted with, levels completed, in-app events, timestamps, crash reports, and performance diagnostics.

2. How We Use Information

We use the information we collect for legitimate business purposes, including:

Operating, maintaining, optimizing, and providing all features of our games and website;
Responding to user inquiries, customer support requests, and feedback;
Monitoring and analyzing trends, usage, and game balance to improve player experience;
Detecting, preventing, and addressing fraudulent activities, technical issues, or security threats;
Delivering relevant advertisements and measuring their performance.

3. Advertising

Our free-to-play mobile games may display third-party advertisements to support game development and operations. These advertisements may be contextual or interest-based (personalized).

Ad networks may collect and process information such as advertising identifiers (e.g., Apple IDFA, Google Advertising ID), IP address, general location (country/city), and interactions with advertisements.

4. Analytics and Measurement

We utilize trusted third-party analytics services to help us understand how users engage with our games and identify performance bottlenecks:

Google Analytics for Firebase / Firebase Analytics: Firebase collects information such as users, sessions, session duration, operating system, device model, geography, first launches, app opens, app updates, and in-app purchase events. Firebase may also use app-instance and advertising identifiers depending on the platform and configuration.
Yandex AppMetrica: AppMetrica collects device information, session metrics, referral sources, in-app events, revenue/ad events, general location, crash/ANR logs, and installation statistics.

5. Third-Party SDKs and Services

Applications may integrate third-party Software Development Kits (SDKs), mediation platforms, and monetization partners, including:

Google AdMob
AppLovin
Unity Ads

Important notice: The exact set of SDKs and services may differ between individual applications and platforms. We do not claim that every listed SDK is installed in every Electrum Games application unless verified for a specific title.

6. In-App Purchases

Certain games may offer virtual items or features available for purchase. All transactions are handled securely by third-party platform billing providers (such as Apple App Store or Google Play Store). Electrum Games does not collect, store, or process your credit card numbers or banking credentials.

7. Third-Party Services

Our website and applications may contain links or connections to third-party services. Any data collected by third parties is subject to their independent privacy policies. We encourage you to review their terms and practices.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, provide our services, resolve disputes, and comply with applicable legal obligations. Aggregate and anonymized analytics data may be retained indefinitely.

9. Data Security

We implement appropriate technical and organizational measures designed to protect information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage method is 100% secure.

10. Children's Privacy

Our games are intended for general audiences. We do not knowingly collect personal information from children under the age of 13 (or under 16 in the European Economic Area). If we learn that we have unintentionally collected personal data from a child without parental consent, we will take prompt steps to delete such data from our records.

11. Your Privacy Choices

You have choices regarding your data:

Device Settings: You can reset your mobile advertising identifier or opt-out of interest-based ads via your mobile device settings ("Limit Ad Tracking" on iOS or "Opt out of Ads Personalization" on Android).
Tracking Permissions: On iOS 14.5 and newer, you can grant or deny App Tracking Transparency (ATT) permission at any time.

12. Data Deletion

If you wish to request the deletion of any personal data we may hold (such as correspondence from contact form inquiries), please contact us at the email address provided below. We will review and fulfill verified requests in accordance with applicable laws.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements. Any modifications will be effective immediately upon posting the updated policy on this page with a revised "Last updated" date.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Electrum Games
Email: electrum.games.ceo@gmail.com